Investigator (O-5 Billet) Non-Supervisory - Internal

Job Details

Position Overview

Duties

1. Conducts prompt, equitable, and impartial administrative investigations (e.g., referred medical complaints, patient morbidity and mortality, and alleged staff misconduct). Researches and applies relevant policies/standards, conducts interviews, reviews and gathers evidence, and writes reports of investigative findings; audiences include senior leadership, external agency and department stakeholders, congress, and the general public.
2. Tracks, calculates, and documents time and costs for investigative activities.
3. Assists regional senior investigator with reviewing unit operations, and as appropriate, recommends strategies to accomplish workload, improve performance, and achieve unit efficiencies.
4. Judgmental failure can result in incomplete or ineffective investigations, inaccurate findings, and inappropriate corrective or disciplinary actions. This may negatively impact the work of subordinate investigators, impair employees' faith in the accountability process, bring discredit to the agency, or damage the public's opinion of the agency's health care delivery system.
5. The purpose of work contacts is primarily to collaborate, explain, and interpret policies and programs within the mission of the unit. In addition, work contacts include agency senior officials and contract detention facility leadership for the purpose of planning and conducting on-site investigations within the mission of the organization.

Qualifications & Requirements

1. May be exposed to stressful situations while completing assignments.
2. Sitting and/or standing for extended periods of time (6-10 Hours).
3. Lifting and carrying: investigative equipment (e.g., laptop computer, portable printer, office supplies and documents), personal luggage, patients with assistance.
4. Average manual dexterity for computer operation.
5. Phone use for extended periods of time.
6. Must be able to wear N-95 respirators.
7. Required to perform CPR standing or kneeling.

Education

1. Current unrestricted license to practice in any U.S. State or Territory in one of the following professional categories: Registered Nurse, Advanced Practice Nurse, Physician Assistant, Behavioral Health Professional, Pharmacist, Dentist, Dental Hygienist, and/or Physician.
2. Qualifying degree for the officer's category plus a minimum of five years of professional experience relevant to the officer's category. Of the total professional experience, officer must possess at least two years of experience satisfactorily performing duties of a licensed health care professional in a detention/correctional facility.
3. At least two years of supervisory experience or experience related to management or administration of public health programs is preferred.
4. Applicant must meet qualifications for the ICE Office of Professional Responsibility (OPR) Management Inquiry Training within one year of hiring. Requirements include:
   1. GS 13, or PHS LCDR, or above;
   2. Minimum six years' experience in an ICE office, or at the unit chief's discretion;
   3. No recent or pending disciplinary action;
   4. Working knowledge of ICE rules, regulations, and policies; and
   5. Must receive a favorable adjudication on a Tier 4 background investigation.
5. Valid driver's license and be willing to travel, by agency-directed means, up to twice per month, for 1 - 7 days per trip, with little or no advanced notice.
6. Knowledge of investigative resources, investigative principles and techniques, evidence collection and interviewing techniques, investigative report writing, agency writing style, patient safety and medical quality management principles and techniques, and health care risk management principles and techniques.
7. Knowledge of ICE Detention Standards, American Correctional Association Standards, National Commission on Correctional Health Care Standards, generally applicable health care standards, laws, and regulations, and professional practice standards, laws, and regulations.
8. Knowledge of IHSC, ICE, and PHS rules, regulations, and policies.
9. Proficiency with computer applications used in general office settings, e.g., Microsoft Outlook, PowerPoint, Excel, and SharePoint.
10. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.

Conditions of Employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve a new 18-month commitment to IHSC .
• ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
• Applicants must be a current USPHS Commissioned Corps Officer who works at IHSC. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
• PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.

Evaluations

Required Documents

1. Cover Letter/Letter of Interest.
2. Degrees. (Place under "Diploma/GED")
3. Professional license. (If applicable)
4. Additional professional certificates. (If applicable)
5. Three professional references. (i.e., name, title and contact information)
6. Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
   • You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
7. *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
8. A copy of your current Service Remaining Requirements Agreement.
9. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

How to Apply