Records and Information Management Specialist (Knowledge Management), MC-308-4A

Job Details

Qualifications & Requirements

To qualify for pay band 4A applicants must meet the following: Qualifying experience for Pay Band 4A includes one year of specialized experience (comparable to the Pay Band 4B or GS-12 or equivalent non-federal experience), which is directly related to the work of this position, and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. For this position, this experience is defined as: serving as subject matter expert on records and information management program policies, procedures, and guidelines; serving as a subject matter expert/technical authority on federal records management requirements, electronic records, information lifecycle governance, and recordkeeping controls; serving as a liaison with the National Archives and Records Administration (NARA) including the Office of the Federal Register on records management issues; supporting knowledge management efforts such as developing the strategy, operating model, governance framework, and implementation of roadmap for capturing, organizing, sharing, applying, and preserving institutional knowledge; using Microsoft 365 technologies, including SharePoint Online, Teams, Power Platform, Power BI, and related collaboration and content-management capabilities; developing dashboards, metrics, and analytics;; and communicating, orally and in writing, in order to develop policies, procedures, training and guidance on Federal records and knowledge management. Note: This experience MUST be well documented within your resume or application. PART-TIME OR UNPAID EXPERIENCE: Credit may be given for appropriate unpaid and or part-time work. To receive credit you must clearly identify the duties and responsibilities in each position held and the total number of hours worked per week. A new hire's direct and overall experience are critical factors in determining a salary offer. It is important that your resume fully reflects all of your directly-related work experience. Salary offers include three key factors: The selectee's directly related experience at the same level as the position. The selectee's overall experience in a particular area. The salaries of employees in similar positions and with similar levels of experience. MCC also takes the selectee's skill set into account. Applicants should note that salary offers seldom fall near the upper end of the salary range listed in the vacancy announcement. Salary may be set from the minimum to the midpoint of the salary range of the pay band. In some instances, based on a selectee's extensive experience directly related to the position, salary may be set at or above the mid-point up to the maximum salary for that pay band. See information on MCC base pay ranges and salary structure (https://www.mcc.gov/careers/compensation/).

Position Overview

This position is located in the Administrative Services Division (ASD) within the Department of Administration and Finance, Millennium Challenge Corporation (MCC). The selectee will provide authoritative records, information, and knowledge management advice to MCC leadership and staff. Although the position is advertised equivalent to GS-13, MCC uses a pay-banded system to compensate employees. This position is pay band MC-4A which is generally equal to GS-13.

Duties

• Provides authoritative records, information, and knowledge management advice to MCC leadership and staff. Serves as Records Manager with responsibility for administering and implementing the Corporation-wide records management program encompassing all forms of records. Leads and administers the records information management program and serves as a principal technical authority on federal records management requirements, electronic records, information lifecycle governance, and recordkeeping controls. Ensures that all records are stored and archived in accordance with federal requirements, and those changes in guarantors, annual submissions, revocations, modifications, and Certificate re-issuances are updated daily. Develops and implements agency-wide policies, procedures, file plans, records metadata requirements, and internal controls consistent with applicable statutes, regulations, National Archives and Records Administration (NARA) requirements, and MCC business needs. Leads MCC's knowledge management efforts and develops the strategy, operating model, governance framework, and implementation of roadmap for capturing, organizing, sharing, applying, and preserving institutional knowledge. Provides guidance on the Agency's knowledge of ecosystems using Microsoft 365 technologies, including SharePoint Online, Teams, Power Platform, Power BI, and related collaboration and content-management capabilities. Develops dashboards, metrics, and analytics to evaluate content quality, policy compliance, site utilization, search effectiveness, training completion, application adoption, and the business value of KM services. Represents MCC in interagency forums, professional communities, and engagements on records, information governance, knowledge management, collaboration, and emerging technology matters. Develops training, job aids, demonstrations, communications and related information. Performs related duties as assigned.