Recreation Aid

Job Details

Qualifications & Requirements

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/19/2026 The Area of Consideration for this vacancy announcement is US Citizens or NATO country citizens with a valid US permanent resident card and Social Security Number. In accordance with the Status of Forces agreement between Italy and the US, you must be at Aviano AB on orders and be a US citizen or citizen of a NATO country with a US permanent resident card. Italian citizens may not apply for US NAF positions; however, may be eligible for local national positions on base. Must be able to provide documentation proving residence status overseas. Legal US residents must possess a social security number and be citizens of a NATO country. The 31st Force Support Squadron is not currently providing logistical support. Applicants must provide proper documentation indicating they are already a supported member of Aviano AB. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Practical knowledge of recreational activities, rules and procedures. Ability to safeguard and handle cash and skill in the use and maintenance of various recreational equipment and facilities are desirable; however, no experience is required. Direct handling of cash items, and use of cash accountability control methods is required. Must be 18 years old or older to service alcohol. Must be able to satisfactorily complete a pre-employment physical. Must be able to lift at least 40 pounds. Successful completion and favorable adjudication of applicable background investigation (Tier 1 Level/NACI) is required.

Position Overview

About the position: This position is Non-appropriated Fund (NAF) and is located at the 31st Force Support Squadron, Aviano Lanes (Area 1), Aviano AB, Italy. The primary purpose of this position incumbent is responsible for manning the customer service desk within the bowling center.

Duties

• Performs a variety of customer service and operational support duties in a Bowling Center. Greets customers, answers questions regarding facility programs, services, fees, and bowling procedures, and provides general information to ensure positive customer experience. Assists with bowling leagues, tournaments, special events, and other morale, welfare, and recreation activities as assigned. Assists in maximizing lane and equipment utilization through efficient customer flow and scheduling. Assigns lanes, assists patrons with shoe rentals, bowling equipment, takes and processes customer food orders, and other services. Monitors bowling lanes and equipment during operations, resolves routine issues such as ball return interruptions or minor lane problems, and notifies appropriate personnel when maintenance beyond routine assistance is required. Operates a cash register or point-of-sale (POS) system to process sales, rentals, fees, and other transactions in accordance with established cash handling procedures. Prepares and submits daily cashier reports at the end of each shift and completes bank deposits from all shifts when working the night shift. Operates a public address (PA) system to make announcements for patrons. Maintains the cleanliness and appearance of the facility by cleaning bowling areas, counters, rental shoes, seating areas, tables, and other assigned workspaces. Assists with setting up, stocking, and organizing supplies, merchandise, and equipment. Ensures compliance with safety, security, and housekeeping procedures while maintaining a safe environment for patrons and employees. Performs other related duties as assigned. May be required to work evenings, weekends and holidays. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13030443