Clerk (Veterinary Services) NF-02

Job Details

Position Overview

This position is located at the Fort Belvoir Veterinary Treatment Facility.

Incentives and Bonuses

• Incentives will not be paid.

Duties

• Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. Schedules appointments for eligible patrons.
• Updates the existing medical file or collects sufficient information to prepare new file. Provides concise accurate information to veterinary care provider on nature of the visit.
• Receives payments for services rendered. Balances cash and checks daily and makes daily bank deposit.
• Monitors and replenishes inventory.
• Maintains reception and exam rooms to ensure cleanliness. Spot cleans if necessary.

Qualifications & Requirements

• Ability to communicate orally and deal effectively with people of diverse backgrounds.
• Basic computer skills to include proficiency in Microsoft Suite or equivalent, ability to use point of sales software.
• Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
• Typing proficiency - 40WPM.

• Ability to lift 40 lbs and long periods of standing, restraining, kneeling, reaching and sitting, etc.

Conditions of Employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Ability to work occasional Saturdays for special events.
• Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
• Successful completion of all mandated immunizations.
• A successful background investigation submission to the Defense Counterintelligence and Security Agency (DCSA) must be met no later than 30 calendar days after entry on duty or placement in the position for internal candidates.
• Appointment is subject to the completion of a favorable suitability determination.

Evaluations

• Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
• We will consider your responses to our application questionnaire.
• If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.

• NAF Preference 1 Spouse Employment Preference (SEP)
• NAF Preference 2 Involuntarily Separated From the Military (ISMP)
• NAF Priority Consideration 1 Business Based Action (BBA)
• NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
• NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)

• Refusal of a military spouse to participate in established recruitment procedures for a Regular Full-Time (RFT) or Regular Part-Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor.

Required Documents

• Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit refer to:
  • https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/
• Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. Click this link for more tips: https://help.usajobs.gov/faq/application/documents/resume/page-limit.
• Please do not include photographs, personal images or other inappropriate content in your application materials.

• Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

• Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• DA 3434
• DD 214 or DD 1300 to support Spouse/Parent use of Outside Applicant Veteran Priority
• Transition Assistance Stamp Card for Involuntarily Separated Military Preference / DD Form 1173 to support Family Member’s use of Preference
• PCS Orders
• Proof of Marriage Status
• Resume
• SF-50/ Notification of Personnel Action

How to Apply

• Click Apply to access the online application.
  • You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resume and/or other supporting documents to include in your application.
    • Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.
  • You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application.
• It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
• Click this link to preview the application:https://apply.usastaffing.gov/ViewQuestionnaire/13036042.
• Additional information on how to complete the online application process and submit your online application may be found at https://appsupport.usastaffing.gov/hc/en-us.

• After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.

• Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
• If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.

• If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
• As your application moves through the hiring process, we'll send you updates and notifications via email.
• Processing times may vary, but we'll do our best to keep you informed every step of the way.

• If your contact information changes after the job announcement closes, let us know as soon as possible.

• Double-check that your email address is accurate and that your inbox can receive messages from us,
• Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.

• Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.