Human Resources Assistant (Information Systems)

Job Details

Position Overview

Duties

• Serves as an authoritative source on processing procedures for processing actions using the Federal Personnel/Payroll Processing System (FPPS). Processes the full range of human resources transactions, including novel and complex actions, related to recruitment and placement, classification, promotions, within-grade increases, and separations. Determines related actions required and prepares documents related to each case. Assures that required information is input in relevant fields and screens.
• Maintains electronic Official Personnel Folders (eOPFs). Audits eOPFs for proper placement of all necessary documentation and verification of servicing computation dates.
• Serves as a point of contact for the integrated human resources and payroll system (FPPS), the time and attendance system (Quicktime), Employee Express, and eOPF. Provides assistance to all DFC employees in assigned offices and answers questions about basic functionality of the systems and can provide resets passwords upon request. Troubleshoots problems and interfaces with the HRIS Specialist to resolve more complex issues.
• Serves as the Master Timekeeper and Point of Contact (POC) for the time and attendance system for assigned offices. Requests and cancels Time and Attendance (T&A) User IDs for timekeepers and certifiers and sets up T&A employee profiles; resets passwords; advises timekeepers of T&A submission deadlines.
• Conducts new employee orientation. Provides new hires instructions for completing personnel forms, provides detailed information about agency policies and procedures related to timekeeping, within grade increases, and other relevant employment information. Ensures forms are completed and processed accurately and timely. Understands the difference between appointment types (i.e. Career, Career-Conditional, Transfer, Student Appointments) and answers questions from employees accordingly. Keeps new employee orientation materials (presentation, OHRM intranet site, etc.) current and reviews the process to ensure it is efficient and effective.
• Utilizes the agency's staffing case management tool (USA Staffing) to retrieve new employee resumes, position descriptions, and other relevant forms (e.g. transcripts) when establishing the employee's eOPF and to initiate onboarding in the agency's onboarding tool (Service Now).

Qualifications & Requirements

Education

This job does not have an education qualification requirement.

Conditions of Employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Must submit resume and supporting documents (See How To Apply)
• Suitability for Federal employment, as determined by a background investigation
• May be required to successfully complete a probationary period

Evaluations

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

• Personnel Action Processing
• Compliance
• Automated Administrative Systems

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Required Documents

• Cover Letter, optional
• Your most recent Promotion, Within-Range Increase (WRI/WGI), or Appointment/Conversion Notification of Personnel Action (SF-50), if applying as a current or former Federal Employee (i.e. status candidate), showing you are/were in the competitive service, on a permanent basis, and the highest grade or promotion potential held, is required. DO NOT submit NON-Pay Impacting Action SF-50's to include, "Organizational Code Change SF-50's, Award SF-50's and/or General Adjustment SF-50's, etc." or SF-52's Request of Personnel Action as they cannot be used to prove time-in-grade.
• Most recent Performance Appraisal, if applicable
• DD-214, SF-15 Form and/or VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
• Noncompetitive appointment authority documentation, if applicable
• Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

1. Click the Apply Online button.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
7. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.