Supvy IT Spec (PLCYPLN)

Job Details

Qualifications & Requirements

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): Competency-Based Qualification Standard for the Information Technology Management Series, 2210. Referencing Supervisory position Supervisory Guide. In addition, to the Basic Requirements, you must also meet the Minimum Qualifications stated below- MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level at GS-14 in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience planning, directing, and evaluating enterprise-wide IT operations, ensuring the availability, performance, and security of mission-critical infrastructure supporting organizational objectives. Led complex IT projects involving network services, telecommunications, data center operations, and enterprise technologies while developing and implementing IT policies, standards, and strategic plans in compliance with Federal requirements, including Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST), and HHS guidance. Supervised multidisciplinary IT teams, established work priorities, evaluated employee performance, managed workforce planning, and provided technical and administrative leadership to accomplish organizational goals. Managed multimillion-dollar IT budgets and acquisitions. Provided executive-level recommendations on IT investments and operational strategy. Collaborated with senior leadership and external stakeholders to improve enterprise IT service delivery. SELECTIVE FACTOR This position requires the following certifications: Current Federal Acquisition Certification for Contracting Officer's Representative, Level II (FAC-COR, Level II). NOTE: Proof of certifications must be submitted with your application package. Require acquirement of COR Level III and FAC-PPM Senior level within a year of hire. You must meet all qualification requirements within 30 days of the closing date of the announcement.

Position Overview

Reports to IHS Headquarters. The official duty station is Rockville, Maryland. Incumbent develops strategies to deliver enterprise-wide foundational Information Technology solutions. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Duties

• Total Compensation Package - Check out IHS's outstanding total compensation package for this job: IT Specialist Total Compensation | Pay (ihs.gov) Manages, supervises, provides direction, and oversees the activities of employees from both personnel and programmatic direction perspectives. Directs staff in their activities to meet programmatic goals for end user support and device support. Directs work tasks and activities of staff in connection with technical design and support efforts across the IHS. Directs and monitors IT projects with employees across functional boundaries within IHS. Ensures performance of critical IT functions and maintains availability of critical data used in the agency's delivery of healthcare and administrative processes. Plans, develops, and implements enhancements to IHS enterprise-wide IT infrastructure services which support the overall connectivity, data transmission, and voice and messaging communication across the agency. Develops information technology policies, procedures, and guidance (e.g., hardware, software, and telecommunications) in accordance with industry best practices for IHS IT community and approximately 18,000 end-users of IHS data and systems. Applies structured practices such as those found in Information Technology Infrastructure Library (ITIL) to focus IT Services with the alignment of business needs of the organization. Leads initiatives to research and analyze new technologies to develop cost effective methods to meet business requirements. Advises the CIO on operational aspects of the agencies short- and long-term IT service goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes of IT operations activities. Ensures complex IT projects achieve success to meet metrics for full performance with regards to performance, timing, and budget. Oversees provisions of authoritative technical assistance and consultation on the capabilities of information technology to tribal organizations. Plans, manages, integrates, and coordinates budget formulation, presentation, and execution with respect to agency IT operations and Capital Planning and Investment Control (CPIC) requirements. This position is responsible for an annual budget with multi-million-dollar expenditures, that directs various aspects of procurement related to assigned IT systems and may act as Contract Officer's Representative (COR) Level II for IT contracts.