Social Insurance Specialist (Claims Technical Expert) (ICTAP) (TEMP)
Who may apply
Limited to the following applicant groups:
- Career transition (CTAP, ICTAP, RPL)
2 days left to apply
Salary: $89,508 – $135,657
per year
(GS-12)
Job Details
Position Overview
Interagency Career Transition Assistance Program (ICTAP) eligibles only in the commuting area of the selected duty location.LOCATION: This position is located in various offices within the Social Security Administration.
TOUR OF DUTY: Multiple work schedules (up to 40 hours) | Alternate work schedules may be available.
TYPE OF POSITION: Temporary, NTE 1 year; may be extended, will not become permanent.
Duties
SSA's Claims Technical Expert (CTE) is responsible for developing and adjudicating the most complex, non-routine Title II and/or Title XVI cases and on public fraud issues in specific claims and post-entitlement cases. The incumbent provides a lead role in technical training and mentoring other employees.Qualifications & Requirements
Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.); adjudicating, authorizing, investigating or reconsidering claims; and evaluating benefit programs to assess the integrity and quality of operations.The following time-in-grade requirement must be met by the closing date of this announcement:
Applicant must have 52 weeks at the GS-11 or higher.
SELECTIVE PLACEMENT FACTOR:
COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible.
NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.
Education
There is no substitution of education for experience at this grade level.Conditions of Employment
- Proof of ICTAP eligibility required
- U.S. Citizenship required
- Selective Service Registration, if applicable (www.sss.gov)
- Background and/or security investigation required
- Job offers are contingent on background / security investigation results
- All qualification requirements must be met by the closing date of the announcement
Evaluations
The evaluation you receive is based on your responses to the questionnaire. Your resume and supporting documentation will be compared to your responses to the occupational questionnaire, which is designed to capture the desired competencies for this position.The following knowledge, skills, and abilities are necessary to perform the duties of the position:
- Knowledge of SSA programs, laws, rules, regulations, and programmatic systems
- Ability to analyze, research, and evaluate to draw accurate conclusions
- Ability to manage multiple priorities
- Ability to communicate orally
- Ability to communicate in writing
- Ability to train, coach, mentor and lead others
Required Documents
Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information.You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
- proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
- proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
How to Apply
To apply for this position, you must provide a complete Application Package which includes:
- Your Resume
- Proof of ICTAP eligibility
- The Occupational Questionnaire
- Additional Required Documents, if applicable (see Required Documents section)
The complete Application Package must be submitted before midnight (ET) on 08/21/2026.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact [email protected].
Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
Once you have successfully submitted your application materials, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Qualifications status and whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.
Source: Data sourced from USAJOBS