Postal Operations Specialist - Direct HIRE Authority

Department of the Air Force › Air Force Materiel Command (174 current openings)

Hanscom AFB, Massachusetts

Full-time Security Clearance: Other

Application Deadline:

2026-12-15

Posted:

2026-08-17

Apply on usajobs.gov

Salary: $46,137 – $109,959 per year (NH-2)

Salary context

Based on 441 annual-salary jobs in the same occupational series. This role pays below most similar positions.

Job Details

Position Overview

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is to serve as the installation subject matter expert for DoD Official Postal Center (OPC) and Personnel Service Center (PSC) at CONUS locations.

Duties

Manages, administers, and implements requirements per DoD 4525.8M, Department of Defense Official Mail Manual, and DOD 4525.6-M, Department of Defense Postal Manual.
Serves as the primary Contracting Officer's Representative (COR) responsible for the comprehensive administration, technical oversight, and quality assurance of the Official Mail Contract.
Represents the Force Support Squadron with a variety of installation and functional area organizations.
Serves as Classified Control Officer and is the central accountability and control point for Classified Material received or dispatched by all service organizations.
As Passport Agent, will review the application for proper completion, presentation of documentary evidence of birth in the United States or naturalization, and record the evidence submitted for proof of identity.

Qualifications & Requirements

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions.

SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) or will have one year within 120 days of closing of this announcement, specialized experience at the next lower broadband NH-01, equivalent to the next lower grade GS-04 or equivalent in other pay systems. Specialized experience is experience in overseeing the receipt, sort, dispatch, and delivery of unclassified and classified/accountable mail to approved Activity Distribution Offices; conducting thorough reviews of the Statement of Work (SOW) to ensure operational requirements, performance metrics, and service-level agreements are accurately defined and aligned with mission objectives; meeting with key customers and coordinating officials to assess customer satisfaction, explain organization policy and procedures, and resolve problems that arise; and ensuring that materials comply with security standards for marking containers, documentation and any required witnessing of classified materials transfers. Must have knowledge of legal and regulatory provisions governing U.S. citizenship, nationality, and/or visas, and the principles, systems, and operations related to the issuance of passports.

NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

Knowledge and understanding of policies, procedures, and processes that govern State Department Passport Program, USPS, DoD, and Air Force Postal Programs.
Knowledge of safety, security, personnel management, and EEO regulations, practices, and procedures.
Knowledge of and ability to apply laws, executive orders, regulations, policies, and concepts pertaining to postal requirements.
Ability to plan, organize, and direct the functions and staff of a small to medium sized organization.
Ability to develop and conduct effective training on safety, security, and postal operations procedures.
Ability to communicate effectively, both orally and in writing.
Ability to gather facts and use effective analytical and evaluative methods to accurately assess information and make sound decisions.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Conditions of Employment

U.S. Citizenship is required.
Males must be registered for Selective Service, see Legal and Regulatory Guidance.
This position is subject to provisions of the DoD Priority Placement Program.
For more information on Acq Demo please go to DoD AcqDemo Homepage http://acqdemo.hci.mil/ and Fact Sheet http://acqdemo.hci.mil/faq.html
Relocation costs or other incentives may be available and considered by the organization.
Position may require an appropriate security clearance.
This position may require drug testing and the candidate may be subject to passing a drug test upon selection.
Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays.
Shift work and emergency overtime may be required.
Disclosure of Political Appointments
All federal employees are required to have direct deposit.
This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
This position may require travel. Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
Selectee is expected to be granted with and/or maintain the appropriate security clearance required for the position.

Evaluations

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

Applicants who disqualify themselves will not be evaluated further.

APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.

Required Documents

The following documents are required and must be provided with your application. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.

Online Application: Questionnaire
Resume: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume is illegible/unreadable. Additional information on resume requirements can be located under "How To Apply".
Transcripts/Registration/License: If qualifying on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registration/license.

ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD Form 214, Certificate of Release or Discharge from Active Duty. Active duty members applying for a civil service position without submitting a valid certification memo or DD Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following:

Name/Rank/Grade of Service Member
Branch of Armed Forces
Dates of Active Service (Start and End Date(s)
Expected Date of Discharge/Release from Active Duty
Terminal leave start date (if applicable)
Expected character of service/discharge and type of separation (i.e. separation or retirement)
Must be certified within 120 days of anticipated discharge
Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander.

Note: The VOW Act provides tentative preference. If appointed, a DD Form 214 must be submitted upon receipt.

How to Apply

The complete Application Package must be submitted by 11:59 PM (ET) on 12/15/2026

To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13039719

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume. If you submit more than one resume, only the most recent will be reviewed. The "most recent" is considered the resume with the latest timestamp.

Resumes may not exceed two pages. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors. Resumes exceeding two pages will be removed from consideration. Additional information on how to complete or update your resume may be located here.
For qualification determination your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees may list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume.
Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy.
Your name, first and last, MUST be included on your resume.

2. A complete Application Questionnaire
3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.
4. Help recruiters find you. Make your resume and profile searchable, which means recruiters may contact you about possible jobs. Additional information may be located here.

OPTIONAL DOCUMENTS:
Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable.
Awards for Current Federal Civilian Employees - List any awards received within the last 3 years on the resume.
Note: Applicant must not submit award Notification of Personnel Actions (SF50s).

PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.

Human Resources WILL NOT modify or change any answers submitted by an applicant. Once your application package is received an acknowledgement email will be sent.

If you provided an email address, you will receive an email message acknowledging receipt of your application.Your application package will be used to determine your eligibility and qualifications for consideration. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.

If you do not provide an email address, you are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you.

Source: Data sourced from USAJOBS