Health Systems Specialist (Credential Verification Officer)
Grand Prairie, Texas
5 days left to apply
Salary: $115,711 – $150,426
per year
(GS-13)
Job Details
Position Overview
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.Duties
The incumbent serves as the Credential Verification Officer for the Office of Quality Management (OQM), Health Services Division (HSD), Bureau of Prisons (BOP). The position is located at the Consolidated Human Resource Center, Grand Prairie, Texas in the area of primary source verification for all BOP health care practitioners.The incumbent's primary duties have a significant effect on the formulation or execution of management policies or programs as they relate to assessing and confirming the qualifications of licensed or certified health care practitioners. These policies may range from broad national goals to specific objectives of a local institution.
The incumbent's primary source (the issuer of the credential) of a specific credential to determine the accuracy of a qualification reported by an individual health care provider. Providers include BOP staff, PHS staff, part-time staff, contract and consultant staff, and those who provide a diagnosis or treatment using tele-health.
Qualifications & Requirements
To be considered for the position, you must meet the following qualification requirements.Basic Requirements:
Education:
Undergraduate and Graduate Education: Major study - hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.
OR
Specialized Experience:
Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
- Missions, organizations, programs, and requirements of health care delivery systems;
- Regulations and standards of various regulatory and credentialing groups; and
- Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
OR
Special Provision for Inservice Placement:
Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:
- Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
- Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
- Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.
AND
In addition to meeting the Basic Requirements, applicants must have the following:
Education:
There is no substitution of education for specialized experience for this position.
Experience:
You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular qualifications to successfully perform the duties of the position and must typically be in or related to the position to be filled.
Some examples of this qualifying experience are:
- Experience working with the credential verification process, sources to include local, state, national and international for credential verification and the ability to interpret standards of American Correctional Association (ACA)and Joint Commission (JC) or similar agency accreditation.
- Experience dealing with complex health facilities as it relates to public health policies, issues and practices at the Federal, State and Local levels.
- Experience assisting in analyzing and making recommendations on health care provider documentation and verifying information with credential verification organization.
- Experience and comprehensive knowledge of health care administration, credentials principles, techniques and methodologies and their impact on delivery of care, matters pertaining to personnel, credentialing and an understanding of the configuration and management of hospital data.
If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.
**Your eligibility for consideration will be based on your responses to the questions in the application.**
Education
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
Requirements
Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:- Meet CTAP or ICTAP eligibility criteria;
- Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
- Submit the appropriate documentation to support your CTAP eligibility:
- A copy of the agency notice (i.e., separation notice or agency RIF letter),
- Most recent performance appraisal, and
- Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
- See USAJOBS' Career Transition Programs for more information.
EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental
status, military service or other non-merit factor. More information can be found here: U.S Department of Justice - Equal Employment Opportunity Policy
Key Requirements:
- U.S. Citizenship is Required.
- See Special Conditions of Employment Section.
- Selective Service Requirement
Evaluations
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Attention to Detail
- Customer Service
- Decision Making
- Flexibility
- Influencing/Negotiating
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Reasoning
- Self-Management
- Stress Tolerance
- Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you are found qualified for this job, your resume and supporting documentation will be compared to the responses you provided on the online assessment.NOTE: Candidates within the top-quality category and who are eligible for veterans' preference will receive selection priority over non-veteran preference eligibles. If you are entitled to veterans' preference, you should indicate the type of veteran's preference you are claiming on your resume.
Although veterans' preference points are not assigned under the category rating procedures described under "How You Will Be Evaluated", veterans preference eligibles are listed ahead of non-veterans within each category for which they are qualified.
Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). As noted above, an agency may not select a non-preference eligible in lieu of a preference eligible in the same category unless there are grounds for a passover and the agency has complied with the passover procedures at 5 U.S.C. § 3318(b).
To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13034706
Required Documents
Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.Veterans' Preference Documentation:
Failure to submit all required documents at the time of application will result in the loss of claimed preference eligibility.
- DD-214: Veterans MUST provide a DD-214 demonstrating that they have been discharged or released from active duty under honorable conditions (i.e., the individual must have received either an honorable or general discharge).
- SF-15: If you are a disabled veteran, a Purple Heart recipient, widow/widower of a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, you must submit:
- A completed Standard Form (SF) 15, "Application for 10-Point Veteran Preference" AND all required documentation identified on the SF-15. NOTE: A Department of Veterans Affairs letter must contain the Veteran's Name and Combined Service-Connected Evaluation. For a copy of the most current SF-15, Click Here.
- If you are on active duty and expect to be discharged or released from active duty service within 120 days, you may submit a Certificate of Release or Discharge from Active Duty from the appropriate Branch Personnel Office containing the following information:
- The military service dates including the expected discharge or release date; and
- The character of service (must be an honorable or general discharge); and
- Any qualifying service/campaign/expeditionary medals.
- Resume (limited to 2 pages) must include your name, contact information, and relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF- 52, MOU, etc.). If providing a memorandum, it must follow the format below AND clearly cite the duties performed.
- To receive credit for experience, your resume and/or any satisfactory evidence must
include:- Start date and end date in month/year format (MM/YYYY) AND
- Number of hours worked per week.
- To receive credit for experience, your resume and/or any satisfactory evidence must
- College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable). NOTE: If you are selected, official transcript(s) will be required prior to your first day.
- SF-50: for proof of prior LEO coverage, if applicable.
- Proof of ICTAP/CTAP eligibility, Click Here, if applicable.
We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.
Required supporting documentation must be electronically uploaded or transferred from USAJOBS (uploaded).
All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time on 08/24/2026. You MUST include the vacancy announcement number on your supporting documentation.
Supporting documentation for announcements with an application limitation MUST be uploaded the same day you apply, as these positions may close earlier than stated in the announcement.
Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.
If applicable see Notice for Preference Eligible Veterans Applicants
Limit your resume to 2 pages. If the only resume(s) received is/are longer than two pages, your application is ineligible for further consideration. Submission of a resume alone is not a complete application. This position may require the completion of additional forms and/or supplemental materials as described under the Required Documents section. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in your application not being considered for employment.
We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume.
USAJOBS Help Center - How to Add a Resume to Your Profile
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
- Click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
- If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
- Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
- Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
- Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
- Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
You must apply through the online application system at www.USAJOBS.gov. Follow the prompts to register, answer a few questions and submit all required documents.Claiming Veterans Preference? If yes, you MUST claim preference on-line during the application process and upload documentation to support preference claimed. Failure to claim Veterans Preference or provide supporting documentation may result in you not receiving appropriate consideration during the assessment process.
How do I Apply for this Position if I am a Current Public Health Service Commissioned Officer?
- Submit a complete/detailed resume or curriculum vitae.
- Limit your resume to 2 pages. If the only resume(s) received is/are longer than two pages, your application is ineligible for further consideration.
- Address selective factor, if required.
- Resume or curriculum vitae must contain all information listed in the Qualifications Section.
- Submit supporting documents (i.e. transcripts, certification, registration, and/or license, if applicable).
Your completed application packet must be submitted to the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time (EST), on the closing date of the vacancy announcement. You must include the last four digits of your social security number and the vacancy announcement number on your application packet. DO NOT SUBMIT AN APPLICATION ON-LINE.
How do I Apply for this Position if I am a Current Public Health Service Commissioned Officer and want to enter the competitive service?
Refer to the information below.
You must apply through the online application system at www.USAJOBS.gov. Follow the prompts to register, answer a few questions and submit all required documents.
We will notify you of the outcome after each step of the application process has been completed.Applicants will be notified via e-mail, to the e-mail address registered in USAJOBS. The referral certificate or list of eligibles will then be issued to the selecting official for further consideration.
The Human Resource Office may then contact you for an interview if they wish. We expect to make a final job offer within 80 days after the closing date of the announcement. Applicants referred on a certificate of eligibles may receive an Inquiry as to Availability via e-mail, mail or a telephone inquiry from the local Human Resource Department.
Applicants MUST also telephone the Human Resource Department during normal business hours to schedule an interview. Failure to either return the form or contact the Human Resource Department will result in a loss of consideration for the position.
Source: Data sourced from USAJOBS