Program Officer (Chief, Mission Support Division)

Job Details

Position Overview

Duties

Qualifications & Requirements

• Experience leading analysis of a complex state, local, federal or tribal criminal justice agency operational or security issue, by evaluating multiple options, and recommending the best course of action to senior leadership.


• Experience providing authoritative recommendations to senior leadership on state, local, federal or tribal criminal justice policy adjustments, program enhancements, and agency-wide operational procedures.


• Experience developing, drafting and implementing state, local, federal or tribal criminal justice policies and operational procedures governing mission execution and division functions.

• Experience establishing procedures to resolve criminal justice operational issues.


• Experience identifying and reviewing routine administrative problems, gathering the needed facts, and using agency guidance to determine the correct action to improve overall operations.


• Experience directing both long-range and short-range strategic planning efforts, to include criminal justice training, technicals assistance and information services in addition to internal administrative operations, ensuring alignment with organizational criminal justice mission priorities and compliance requirements.


• Experience managing the oversight and evaluation of state, local, federal or tribal criminal justice agency services by establishing performance indicators, reviewing program outcomes, and implementing corrective action plans.

• Applicants must have a minimum of four (4) years of demonstrated experience providing contract management oversight holding, at a minimum an active Contracting Officer Representative (COR) 1 certification;

• Applicants must have a minimum of four (4) years of demonstrated experience overseeing research, planning and policy development;

• Applicants must have a minimum of four (4) years of demonstrated experience developing innovative and comprehensive initiatives, implementation planning strategies and program plans to accomplish agency-wide goals and objectives in the implementation of correctional initiatives in jails, or prisons, or community supervision agencies.

Education

Requirements

1. Meet CTAP eligibility criteria;
2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
3. Submit the appropriate documentation to support your CTAP eligibility:
   • A copy of the agency notice (i.e., separation notice or agency RIF letter),
   • Most recent performance appraisal, and
   • Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
   • See USAJOBS' Career Transition Programs for more information.

• U.S. Citizenship is Required.
• See Special Conditions of Employment Section.

Evaluations

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Customer Service
• Decisiveness
• Flexibility
• Interpersonal Skills
• Problem Solving
• Resilience

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

You will be evaluated based on your assessment score and the information provided in your resume and supporting documentation. Applicants who receive a score of 85 or higher will be reviewed first, and reviews will continue until 10 qualified applicants have been identified. Applicants who receive a score of 75 or below will not be reviewed.

Your resume and supporting documents will be compared against your responses to the online assessment to determine whether you meet the qualification requirements listed in this announcement. If the information in your application materials does not support your assessment responses, your score may be adjusted and/or you may be removed from consideration.

• Your resume, which is part of your USAJOBS profile;
• Your responses to the eligibility questions;
• Your responses to the online assessment;
• Your supporting documentation, if required.

1. a copy of your most recent performance appraisal/evaluation; and
2. a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years.

Required Documents

• Resume (limited to 2 pages) must include your name, contact information, and relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, MOU, etc.). If providing a memorandum, it must follow the format below AND clearly cite the duties performed.
• To receive credit for experience, your resume and/or any satisfactory evidence must include:
  • Start date and end date in month/year format (MM/YYYY) AND
  • Number of hours worked per week.
• SF-50: Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
• Employees applying with an interchange agreement must provide proof of their permanent appointment.
• A copy of your latest yearly performance appraisal/evaluation.
• Proof of CTAP eligibility, Click Here, if applicable.
• College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable).
  • NOTE: If you are selected, official transcript(s) will be required prior to your first day.
• Professional Certification/License

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

1. Click the Apply Online button.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
7. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.