Administrative Officer (Chief, Support Services Division)

Job Details

Position Overview

Duties

• Gives advice and recommendations on the administrative feasibility of operating plans, suggestions, and proposals.
• Reviews existing support service programs and recommends modification for improvement as needed.
• Develops, recommends, and implements a variety of programs with the Director and Assistant Director, the failure of which would have extreme adverse impact on the overall operating capacity of the office services.
• Presents regular briefings to the Division Chiefs, Director, and Assistant Directors. Provides workload status, progress on projects, and making upper management aware of all issues or problems with which he/she should be acquainted or must become involved.
• Conducts detailed studies and analysis of organizational functions and work processes during all phases of RO activities and provides appropriate recommendations.
• Oversees the financial and budgetary operations through the subordinate supervisor. Coordinates and manages the exchange of information between the Finance staff and operating divisions.
• Acts in an advisory capacity to the Director and/or Assistant Directors relative to the availability of funds for personnel additions, procurement of equipment, and significant expenditures for contractual services.
• Serves as Personal Identity Verification (PIV) Official who manages the PIV issuance process at the Regional Office and is responsible for the total scope of the chain trust of the process.

Qualifications & Requirements

• For a GS-13 position you must have served 52 weeks at the GS-12 level.
• If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-13 (or higher) and the promotion potential of your current position must be at least None.

• Preparing administrative study findings, recommendations, plans, and reports.
• Providing advice on programs and procedures pertaining to facilities, budgets, security, safety, and other administrative program activities.
• Presenting position papers and technical presentations to top management or the public involving finance and administrative program issues.
• Conducting independent evaluations of finance and administrative functions.
• Preparing and monitoring complex budgets and resolving financial management issues.

Education

Requirements

• your performance and conduct;
• the needs and interests of the Agency;
• whether your continued employment would advance organizational goals of the Agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Selectees are required to serve a one-year supervisory probationary period if not previously completed in a Federal position.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Evaluations

• • Accountability
  • Customer Service
  • Decisiveness
  • Flexibility
  • Interpersonal Skills
  • Problem Solving
  • Resilience
• MANAGING HUMAN RESOURCES: Plans, distributes, coordinates, and monitors work assignments of others; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner.
• ADMINISTRATION AND MANAGEMENT: Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.
• PLANNING AND EVALUATING: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
• MANAGES RESOURCES: Selects, acquires, stores, and distributes resources such as materials, equipment, or money.

Required Documents

• Resume, limited to 2-pages, detailing specialized experience and competencies as they relate to this position
  • For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you must also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including Federal grade level(s) are insufficient to determine basic qualifications.
• Veterans: Member-4 DD-214 and disability rating letter (if applicable)
  • If you are currently on active duty to be released within 120 days, you may submit an armed forces certification in lieu of a Member-4 DD-214.
• Current Federal Employees: A copy of your most recent NON-AWARD or GENERAL ADJUSTMENT SF-50. The SF-50 must indicate proof of status (for example, you are a career or career-conditional employee) and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
  • To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.).
• Current VBA Employees: If you are seeking a reassignment/change to lower grade, you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position.
• Military Spouse of Active-Duty Military Member: A copy of your marriage license AND your spouse's active duty orders
• Military Spouse of Separated Veteran: A copy of your marriage license, Member-4 DD-214 AND either your spouse's 1) 100% disability rating, or 2) documentation of death during active duty.
• Other Status Candidates: Evidence of eligibility to apply (e.g. Peace Corps verification letter, Schedule A letter, PS-50, etc.).

• Most recent SF-50 if you are a current or former Federal employee.
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
• Award and General Adjustment 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions at the highest grade held.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

1. Click the Apply Online button.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
7. Set aside about one (1) hour to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

• Prioritize most relevant and recent experience
• Use concise, results focused language
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• Remove outdated or unrelated experience
• Use the USAJOBS resume builder

• USA Jobs Help Center - Resume Page Limit
• Applicant Guidance on the Two-Page Resume Limit