Medical Administration Officer
Who may apply
Limited to the following applicant groups:
- Veterans
- Individuals with disabilities
- Military spouses
- Peace Corps & AmeriCorps Vista
- Federal employees - Competitive service
- Federal employees - Excepted service
- Career transition (CTAP, ICTAP, RPL)
- Land and base management
- Special authorities
White City, Oregon
1 day left to apply
Salary: $106,437 – $138,370
per year
(GS-13)
Salary context
Based on 405 annual-salary jobs in the same occupational series. This role pays above most similar positions.
Job Details
Position Overview
The Chief of Health Administration Service (HAS) reports directly to the Associate Director, providing full executive leadership and managerial authority for planning, organizing, staffing, directing, evaluating, and budgeting all programs and operations within the service.** Recruitment and Relocation Incentive may be authorized for highly qualified candidate **
Duties
Major Duties:- Responsible for marketing, business planning, external revenue generation, insurance functions, and overall functions of Health Administration Service (HAS).
- Responsible for providing constructive recommendations for modifications to Oracle/Cerner to increase efficiency and effectiveness of the Electronic Health Record and for pre/post training requirements for future Oracle/Cerner facilities.
- Ensures service line resources are used effectively and efficiently, and that the annual budget projections are accurate and support the service line strategic plans.
- Develops annual budget for beneficiary travel and lodging, and other HAS programs, and identified opportunities to reduce costs, eliminate waste, and assure resources are used in the most cost-effective manner.
- Advocates for continual learning for employees at all levels to help improve performance and contributions in the healthcare process, identifying potential candidates for positions of higher responsibility, and developing opportunities to support service line succession planning.
- Participates in Health Care System's strategic planning process and works with the Director, HAS to develop a complementary HAS strategic plan to help the facility meet patient care goals.
- Effectively anticipates problems, develops solutions, and formulates plans to meet workload demands, patient needs, and patient expectations.
- Directly supports planning operations, clinical operations, and non-clinical operations to ensure that the Health Care System's Emergency Operations Center operates efficiently and effective in it's emergency response.
- Approves, rejects, or recommends selections, promotions, status changes, awards, disciplinary actions, and separations for all staff assigned to HAS.
- Develops and directs a formal orientation and training program for HAS employees which provides technically competent medical administration employees to support the functions of the professional staff.
- Performs other related duties as assigned.
Work Schedule: Monday to Friday, 8:00 am - 4:30 pm PST.
Telework: This is not a telework position.
Remote: This is not a remote position.
Virtual: This is not a virtual position.
Position Description/PD#: Medical Administration Officer/PD692 - 905550
Relocation/Recruitment Incentives: May Be Authorized.
Critical Skills Incentive (CSI): Not Authorized.
Permanent Change of Station (PCS): Authorized.
Qualifications & Requirements
To qualify for this position, applicants must meet Time-in-Grade requirements and Specialized Experience within 30 days of the closing date of this announcement, 08/21/2026.Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 day of the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience as described below:
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Exercising leadership in planning, managing, and coordinating methods in operations, budget control, resource management, health administration activities within a healthcare system; Responsible for personnel management activities of subordinates and approves, rejects, or recommends selections, promotions, status changes, disciplinary actions and separation; Developing short and long term strategic plans and strategic resource management; Analyze and develop adherence plans, to include anticipated implications, for laws, regulations, policies, industry trends, internal and external customer service studies and best practices related to hospital administration; Implement major recommendations that have direct and substantial impact on the organization and projects managed; Support enrollment, eligibility, benefit services, and beneficiary travel services; Exercise qualitative and quantitative analysis to plan and execute business operations with acquisition, fiscal/budget, clinical and administrative activities across the organization; Convey recommendations for modifications of Electronic Health Record to increase efficiency, develop process improvements, and distribute pre/post training requirements. Note: Experience must be fully documented on your resume and must include job title, duties, month & year starting and year ending dates AND hours worked per week.
- Preferred Experience: Minimum (3) years of supervisory/managerial experience; Minimum (3) years' experience leading complex Hospital Administration Operations. Knowledge and experience with Electronic Health Records (Oracle Health/Cerner) is preferred.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: This is primarily a sedentary position, but the work requires some walking, bending, stooping, and carrying light objects such as manuals and documents. Concentration and sustained performance under prolonged stress are required because of the time constraints imposed by work assignments and deadlines.
Working Conditions: The employee works in an office/clinical setting. ork areas are generally adequate and shared. Occasional travel is required. Incumbent frequently walks to and interacts with other services throughout the Medical Centers and CBOCs. The incumbent observes established safety standards and practices as defined in the Medical Center Policy guides.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution at this grade level.Requirements
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Evaluations
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.RESUME REMINDER: Your resume must include the following information each job listed:
- Job title;
- Duties (be as detailed as possible);
- Month & year start/end dates (e.g. June 2007 to April 2008);
- Full-time or part-time status (include hours worked per week);
- Salary/Rank etc.;
- Series and Grade, if applicable, for all Federal positions you have held;
- References, current or recent supervisor.
- Classified or Government sensitive information
- Social Security Number (SSN)
- Photos of yourself
- Personal information, such as age, gender, religious affiliation, etc.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Required Documents
To apply for this position, you must provide a complete Application Package which includes:- Resume
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- License
- Other (1)
- PCS Orders
- Performance Appraisal
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
- Most recent SF-50 if you are a current or former Federal employee
- An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
- Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
- Examples of appropriate SF-50's include:
- Within grade increases at the highest grade held; or
- Promotions with an effective date more than one year old; or
- SF-50's at the highest grade held with an effective date more than one year old.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/21/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13031439.- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed.
Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement.
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
Helpful Hints for Creating a Two-Page Resume:
- Prioritize most relevant and recent experience
- Use concise, results focused language
- Align language from the job announcement
- Focus on demonstrating skills and competencies
- Remove outdated or unrelated experience
- Use the USAJOBS resume builder
- https://help.usajobs.gov/faq/application/documents/resume/page-limit
- https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. If initial application submission is updated and resubmitted with a new resume, only the most current resume will be reviewed for consideration. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Source: Data sourced from USAJOBS